Support

We’re here to help. If you have questions, run into issues, or need urgent assistance, our team is just an email away.

For any support inquiries, please reach out to us at:

Email: info@avaassist.ai

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How to Use Support

When contacting us, please include:

• A clear subject line describing your issue
• Any relevant details (screenshots, error messages, account info)
• The urgency level (e.g., general question, urgent task)

This helps us respond faster and more accurately.

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Response Times

Our support team monitors requests during regular business hours and will respond as quickly as possible.

• General inquiries: within 24 hours
• Urgent requests: prioritized for faster response

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Urgent Help

If something requires immediate attention, mark your email as urgent in the subject line so our team can prioritize it.

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Alternative Contact

If you’re unable to reach us by email, you can also contact us through your existing Ava communication channels such as WhatsApp, or phone.

Phone: +1 (415) 326-3526

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